Interactive intelligence cic manual

Oracle ESBC and Interactive Intelligence CIC server: View (PDF) Oracle ESBC and CUCM with NTT SIP Trunk: View (PDF) Oracle ESBC and Avaya with NTT SIP Trunk: View (PDF) Oracle ESBC - Acme Packet and Microsoft Skype for Business for Enterprise SIP Trunking with NTT Communications. Enter the address of the Interactive Intelligence CIC host, with corresponding user and password. Where also using the dialler, the corresponding plugin will also use these credentials by default. Admin: Application Settings: Communication Toolbar. ININ csCommands. See Using Commands in a Script and Page Controls for more information. There is a common structure to all csCommands: csCommand (' [command]',' [param1]',' [param2]',' [param3],' [param4]'); where: [command]: the command chosen from the list below. [param1]: depending on command it may require this option, see individual.

Siparator will pass through any remote phone number transmitted to it via CIC. That was a case thoroughly validated by this interoperability test. Siparator can also overwrite these numbers if needed—though in practice it is better to allow CIC to control ANI, and to keep Siparator sending to the carrier whatever CIC sends it—and vice versa. information, see the CIC Managed IP Phones Administrator's Guide. Manual configuration of Polycom IP phones occurs when an administrator modifies the Polycom phone configuration files directly. Support of CIC phone features requires configuration changes in the Polycom configuration files and in Interaction Administrator. The Win32 edition relied on code libraries developed by Interactive Intelligence for CIC and Dialer integration, such as the Interaction Client Win32 COM API (ClientCOM) and the Predictive Dialer COM API (PDCOM). Both of those APIs are now obsolete. Consequently this client application is no longer supported.

Open an interactive web terminal to debug the running jobs. Review Apps, Configure GitLab CI/CD to preview code changes. Unit test reports, Identify test. 5 мар. г. Interactive Intelligence's CIC platform excels in this area by offering The above instructions only apply to a particular scenario where. Access to government services. The interaction between information provided in advance and the identification provided at the point of service should be.